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Terms and conditions of use - Placerea Naturii

Terms and Conditions online shop


This website ( hereinafter " Site" ) is operated by Placerea Naturii S.R.L. (hereinafter "Company") , headquartered in Jud . Valcea , Călimăneşti , Str . Horia , no. 60 .

COMPANY strives to maintain the correctness of the information displayed on this website . However, given the possible errors on this information , the company indicates that the products image is informative and products supplied may differ from the images in any way due to changing characteristics , design without notice by the manufacturers. The esemenea , some features and price of the products presented on the site , may be altered by the Company without notice and may contain operating errors .

Also , because of the space and coherent structure of information , product descriptions can sometimes be incomplete , but the company strives to provide the most relevant information .

Promotions / offers on the site are valid while stocks last .

The Site may contain links to other websites . Company is not responsible for the privacy policy practiced by them , as well as any other information mentioned on these sites .

In the present document , the following capitalized terms used shall have , unless the context otherwise requires meanings specified below :

USER is the person accessing the site, private or professional purposes and who accepted the Conditions of Use of this SITE , meeting all requirements in this registration process.

CLIENT: is the person accessing the site, private or professional purposes and who accepted the Conditions of Use of this SITE , met all the requirements of this registration process that initiates and completes an order.

Insider : is using the site in a manner contrary to industry practice , the regulations and the legislation in force or in any other way that may harm Placerea Naturii S.R.L.

COMMAND : is an electronic document generated as a result of accessing the site from a client , which comes as a form of communication between companies and customers.

CONTRACT: A command is confirmed by the Company , which the Company agrees to deliver customers the products and services and the customer agrees pay them .

USERS / CUSTOMERS this site are asked to carefully read the following terms and conditions of use .

Following terms and conditions are considered to be the minimum requirements applicable to the use of SITE law obeying the general provisions of law.

Terms and Conditions of Use may be changed at any time by updating this SITE , these changes become effective immediately mandatory for all users / CLIENTS .

By accessing the Site, the users agree to comply with the terms and conditions listed below and applicable law.


By placing an order on the site, the client agrees to the form of communication ( phone or e- mail ) by which the undertaking carries out operations on the site.

If the company confirms the execution of a command , this will involve a complete acceptance of the terms of the order. Order acceptance by the Company shall be deemed completed when there is an electronic confirmation (e- mail ) of the Company to cient , without requiring an acknowledgment from the latter.

The Company does not believe in any unconfirmed order as having the value of a contract.

Therefore, the contract comes into force on confirmation by the company.

These terms and conditions of sale will be the basis of such contract concluded in their completion the certificate of guarantee issued by the Company or its provider .

The object of the contract is the product / products and services on which the customer has the option to buy expressed by generating a command SITE confirmed by the company. Product / products is / are the characteristics mentioned by the company on the site.

Contract price.
Price of the product / products is mentioned on the website. Price may be changed by the Company at any time , without notice.

To be applicable to the product must be sincere and serious . Thus, the company warns that there are cases when , due to malfunctions of the Site or errors , the price displayed on the Site may not be the real one. In these cases , the company will inform the customer of the correct price .

Price includes VAT and any other tax .

Prices of products on the website are not available for store network Placerea Naturii S.R.L..

Method of delivery .
Company will meet its contractual obligations within maximum 24 hours from the date the confirmation message communicated to the customer on demand. If it can not perform the contract because the product is not available in stand , the company will inform the customer about the situation.

The company can deliver customers a similar product with the same price, in the event that initially requested product is not available, only after informing and with the client .

The product will be delivered to customers via a courier company or may be raised from a store Enjoyment of Nature CLIENT option .


Price , method of payment and the payment date specified in the order. CLIENT COMPANY will issue an invoice for goods and services to be delivered , the client's obligation to provide all necessary information invoice according to law.
Cash payment : Cash payment is made in lei, full delivery or store pickup Placerea Naturii S.R.L..

Product for delivery by a courier company , product payment is made after checking package by the customer. Payment will be made directly ( by cash ) by the courier company on the receipt.

Society warns customers that if courier delivery , it is not authorized by the company to allow customers to open packages before signing for delivery, but only after signing the delivery and payment of their consideration .

Unless it is accepted by society and different customers , the company risks and responsibilities associated download products and services ordered by the customer at the time of their delivery to the courier, on contract , or the client's representative .

Company will ensure proper packaging of the goods and ensure the transmission of documents to the client.

Company will make delivery of products and services only in Romania .
Ownership of products and services will be transferred to the client at the time of payment .


Potivit legislation, the consumer has the right to notify in writing to waive the purchase without penalty and without giving any reason within 10 days of receipt of product or in the case of services, to products that are not part consumer category .

Therefore , the consumer has the right to return the product purchased , without penalty and without giving any reason within 10 days of receiving it , the bear direct costs of return.

We stress that , if the return products whose packaging is damaged or incomplete request shows traces of wear, scratches, bumps , electric shocks , accessories missing, we reserve the right to decide whether to accept the return or stop a sum of the value product , the amount will be communicated after evaluation of damages caused.

When exercising the legal right to return the product , it will make a refund within 30 days of the return .

On receiving the order, consumer products , customers must check the products in terms of quality, integrity and the price , having the opportunity to refuse inappropriate products . Their value will be subtracted from the total amount of the invoice or the products will be replaced . Any subsequent complaint will not be considered.


2 ) The following categories of products may not be returned :
a) Consumer products ;
b ) Products which, by their nature can not be returned or are liable to deteriorate or expire rapidly .

Seller may assign and / or subcontract to a third party for services related to order fulfillment with customer information , not necessarily agreement.
Society will always be responsible to the customer for all contractual obligations .


The company will deliver the goods within the time limits mentioned on the site for the product, generating on the order or within 24 hours from the date the customer has generated ORDERS , unless the parties agree otherwise.

SOCIETY , if not perform the contract reasoned that the product or service is not / no longer available , inform the customer about the unavailability.
If can not meet deadlines , the Company will notify the customer about the estimated time of completion of delivery .

If the company receives erroneous information regarding the billing or delivery of products , the Company may refuse to honor delivery without this to be considered a breach of contract , or set a new deadline for fulfillment of the order.


SOCIETY processes by collecting personal data from the user / customer personal data needed to execute the agreement and agree to comply with the provisions of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data.

Data obtained by the Company will be stored in databases and the Company shall take all measures for their protection against accidental or unlawful destruction .

Performance of the contract , the company will send the personal data collected from the client to the courier company that will deliver the products and banking units to be processed on-line payments .


Society can not be held responsible for any loss in the event that it is caused by failure to comply with terms and conditions / contract and other instructions mentioned on the site.
Society does not respond also to damage caused by the malfunction SITE as well as those resulting from the inability to access certain links available on the site.

Company is not responsible for damages of any kind on the client or any third party may suffer as a result of the performance by the Company of any of its obligations under the contract and for damages resulting from the use of products and services after delivery and in particular for loss products .

Force majeure.
Neither party shall be liable for non- contractual obligations , if such default is due to a force majeure event , in accordance with the law .

Contract is subject to Roman law . Any disputes arising between the Company and the customer will be solved amicably or , where this not possible , disputes will be resolved by the Romanian competent courts of Bucharest.

All materials within the Site are the intellectual property of the Company. These materials may not be copied or reproduced , save to the extent it needs to be viewed online . However , complete pages of the site may be printed if they are intended to be used strictly personal purposes .

Not to overlook the general applicability of the foregoing , the Company may offer occasional opportunity to download wallpaper, screen savers and other utilities from the Site .


Through personal data means any information concerning an identified or identifiable natural person , an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological , mental, economic , cultural or social

Processing of personal data means any operation or set of operations which is performed upon personal data by automated means or otherwise , such as collection, recording , organization, storage , adaptation or alteration, retrieval , consultation, use, disclosure by parties by transmission , dissemination or otherwise making available, alignment or combination , blocking, erasure or destruction .

Company records only personal information volunteered by the visitor / USER / CLIENT .

According to Law no . 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data , amended , the Company is required to manage safely and only for specified purposes , personal data they provide USERS / CLIENTS .

COMPANY respects the privacy of data each person who accesses the site .

The Company will not collect personal data about the user / client (name, address, phone number or email address ) ( hereinafter " Personal Data" ) unless users / customers themselves provide this data .

By registering on the website / ordering and completion statement in application forms , UITLIZATORII / CLIENTS shift the all agree that their personal data are included in the database of the company and give their express and unequivocal consent that all their data personal information is stored and used for :

marketing activities by receiving commercial messages or information ( offers, promotions , advertising and commercial information regarding the Company and third parties with whom the company has relationships of any kind ) to the e -mail communicated society
participation in contests and promotions ;
messaging non -commercial or administrative notifications ( regarding changes to the site , administration, etc. ) ;
internal statistics needed to improve the image quality of services and the Site and to create new features items , promotions, features and services;
to provide access to restricted sections of the Site ;
market research ;
tracking sales data .

COMPANY may share such information by dealers and agents for the above activities .

The Company will not disclose any information about USERS / CUSTOMERS SITE or without obtaining the express consent of their first in this regard. At the same time , can reveal information and personal data when it is expressly provided by law.

According to Law no . 677/2001 , users / customers enjoy the right to information ( Article 12) , access to information ( art. 13 ) , intervention ( art. 14 ) , opposition ( art. 15) , not to be subject to individual decisions ( art . 17 ) and go to court ( art. 18 ) . Also, they have the right to oppose the processing of your personal data and request deletion. To exercise these rights , any person may submit a written, dated and signed at the company .

Upon a written request, dated and signed , mailed Natural Pleasure Ltd , users / customers can exercise freely the following rights :
- Once a year , confirmation that personal data are processed or not ;
- To intervene on the data transmitted;
- To oppose data processing for legitimate reasons relating to their particular circumstances .

Everyone has the right to oppose , for legitimate reasons, the processing of data which concern him. This right of opposition may be excluded for certain processing provided by law (eg . : Processing performed by the financial and fiscal, police , justice , social security ) . Accordingly , such information may be shown if processing is required , any person also has the right to object , free of charge without any justification , to the processing of personal data for direct marketing purposes . Details on www.dataprotection.ro

In some cases, companies to collect non-personal information about users / customers. Examples of such information are : browser type , operating system of the computer used and the domain name of the website from which you linked to the SITE.

While watching the site, the Company may store some information on the USER / CLIENT . This information will be in the form of a file " Cookie " or similar file . These files "Cookies" help companies build a website or advertisement to better match your interests and preferences as User / Customer .

With most Internet browsers can delete or block files "Cookies " or receive a warning before it can receive a file so . Society recommends users / customers to consult your browser instructions or help file to learn more about these functions.